+28 Dell Premium Support Reviews 2024

I Ponied Up Over $400 For What Was Supposed To Be Dell's Best Warranty Package, Premium Support Plus With The Complete Care Package Too But It's Been A Complete Nightmare Dealing With These Con Artists At Dell.

I have read that dell support is pretty abysmal. If i were to buy the premium support plus (4 years) which covers accidental damage the total would come to about $1480. Hope you guys enjoy it!

You Don’t Have Time To Slow Down.

If prosupport plus senses that your hard drive, solid state drive, system memory. It was extrememly hard to contact any customer service through the website. However, every dell i've owned (5 so far, 3 desktops and 2 laptops) have needed service and everyone i know who's had a dell has had similar problems requiring service.

If You End Up With Hardware Issues It's Well Worth The Added Coverage.

A few weeks after buying it and on the first time of trying to use the audio output wired jack if found it didn’t work. I tried all the configuration things but it still didn’t work. My premium support plus warranty was about to expire after 2 years, and i debated on extending it.

Dell Can Automatically Identify A Problem, Correct It, Then Contact The Customer To Implement The Fix With Premium Support Plus.

After she spent over 2 hours on the. I'm pretty tech savvy, but having the premium services means an extended warranty. I bought an xps 15 9560 in july for my daughter for college use (that was my first mistake).

Dell Refusing Refund On A Two Month Laptop With Inherent Fault And Has Had Two Engineer Repair Attempts.

The mouse sadly doesn't pair with the keyboard. Buy the premium support (not the premium support plus). I regret buying the premium support plus.